The Economist

FAQ's

Below are some of the most popular questions that we get asked. If you cant find an answer to your question below you can send us a question using our Contact Us page.

Answer

If you use the online order form we will invoice you by email, payment can then be made at your discretion.
NOTE: Magazines subscriptions will not be fully processed until payment is received.

You can pay immediately by using one of our online payment services.

Answer

This information applies to payments made for orders in the United Kingdom, for payment methods in other countries please select the desired country and check the FAQ's.

We can accept payment by cheque or bank transfer.

Cheques should be made payable to 'ESS UK Ltd.', please ensure your order reference is written on the back of the cheque and sent to European Subscription Service UK Ltd, The Hollies, Chester Road, Whitchurch, SY13 1LZ. United Kingdom.

Bank Transfers payments made in the United Kingdom should be made to the following:

Bank: Barclays

BACS:
Sort Code: 20-77-85
Account: 10651273

IBAN: GB68BUKB 2077 8510 6512 73

SWIFTBIC: BUCKBGB22

Please ensure you use your order reference as the payment reference when making the payment and inform us that payment has been made via email. Failure to do this could a delay your subscription.

Details of how to make payments will also be included with your order email.

You can pay for your order immediately by using our secure online payment services, we accept the following cards: Visa Credit, Visa Debit, American Express, JCB, Master Card, Maestro Card.

If you have a question about paying by debit or credit card, you can email us for further information. You can by phone during office hours +44 1948 661 710 or you can fax us your card details to +44 1948 661 719. Some customers choose to email us their payment details, however we normally do not recommend this for security reasons. If you are in any doubt, just send us payment by cheque through the regular mail.

Answer
We regret that this facility is not available.

Answer

It takes around 3-4 weeks after we receive your order for the delivery of The Economist to start.

Answer

Your subscription has only been ordered for the present term. When your subscription is about to expire we will write to you offering you the chance to renew your subscription.

If you wish to renew you can do so by paying for the term of your choice, or should you not wish to renew you can inform us by letter or email that you would like to end your subscription to The Economist at the end of the paid term.

Whenever you contact our customer service department via email or letter please state your 8-digit subscription number from your address label.

Answer
Should you wish to cancel your subscription at any time you will need to contact us and we will arrange the cancellation. You would normally receive a refund for any outstanding issues. You need to allow time for delivery of the magazines to cease as subscription label runs are done in advance. Our terms and conditions do not affect your statutory rights.

Answer

You have a 2 to 3 month claim period for missing issues with the publisher.

Please contact us as soon as possible should any issues not arrive as expected so we can contact the publisher and resolve the problem.

If you contact us after this time we will not be able to make a claim on your behalf.

Answer

Please send us your new address using the change of address form. We will notify the publisher. You can do this using our online form.

Alternatively you can inform us via telephone on +44 1948 661 710, fax +44 1948 661 719 or email info@subscriptionservice.co.uk.

Please ensure you provide as much information as possible, this should include the publishers reference, our reference or order number the old subscription address and the new subscription address, also let us know when this change should be effective from.

Answer

The Economist can be delivered to almost anywhere. To change your address please use our online form.

NOTE: We can only deal with a chanage of address if you purchased your subscription from European Subscription Service. If you did not purchase your subscription through us you need to contact The Economist directly.

Answer

Within Europe any change takes around 3-4 weeks to come into effect. A change of address to countries outside the EU, USA for example, take a little longer - up to 6 weeks.



Credit Card / Debit Card
Symantec
IP Data Powered By ipinfo.io ipinfo.io

©Copyright 2021 Subscription Service all rights reserved. Subscription Service is owned and operated by European Subscription Service UK Ltd, registered in United Kingdom, registration number: 3358676. VAT registration number: 692213636. Registered office: European Subscription Service UK Ltd, The Hollies, Chester Road, Whitchurch, SY13 1LZ. United Kingdom.. 'The Economist' is a registered trade mark of The Economist Newspaper Limited 2021. All rights reserved.
Wait